ITSM | Work Management | DevOps | Field Service Management Consultancy | Development | Integration | Migrations | Support | Training

 

 

Get in touch

 

 

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Painless,
professional,
digital
transformations
from Atlassian experts

 

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Get in touch

 

BDQ Lightning Implementations

Simple. Fast. Effective.

 

If you know what you need, and you want fast results, choose a BDQ Lightning Implementation. These packages are tailored for the software required but all include fast implementation, best practice configuration and expert training and support.

Packages are currently available for implementing Asana Work Management, and Atlassian products: Jira Service Management, Jira Work Management, and Jira Software.

 

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BDQ are also software resellers

Not only can we help you with your ITSM, cloud migration, work management and Agile & devops requirements, but you can also buy software product solutions through us.

What can you buy through us?
Atlassian products and Marketplace apps like Confluence, Jira Work Management and Tempo. Products from Asana, Lexzur, ALM Works, QMetry and Sonatype to name a few.

Why buy through a reseller?
Yes, you can buy through a reseller like BDQ, but why bother when you can buy direct from the distributor? What are the benefits?

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Product version
&
tier guidance

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Minimise your
licencing costs

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Buy in GBP with
Purchase Orders

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Timely reminders
for renewals

"I think it was their willingness to demonstrate their expertise with the Atlassian toolset, and to work with us to find the right solution that gave us the confidence that what we were trying to do was achievable.”

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Jim Killmister
| Head of IT Planning, Clarks | BDQ Atlassian implementation customer

 

How we work with you

Usually, one of the first questions we get asked by a potential customer during our initial meetings is “How does it work?” And our answer is always the same...

"We like to keep it simple."

 

 

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Review and Assessment
"I have a great work management toolset but I don't know if I'm getting the most out of it."
We will use our technical expertise to assess your software stack for alterations and/or improvements for a fixed price, and provide you with a no-obligation quote to implement those changes.

MORE INFORMATION

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Enhancement Hours
"I have a list of smaller jobs or improvements that can be made over a period of time."
We will provide you the benefit of our expertise with the convenience you need using a bank of hours or monthly invoicing.

MORE INFORMATION

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Project
"I have a goal in mind and a budget to stick to, I just need someone to do it for me."
Our outcome based, Agile development method gets you results fast. We can help with everything from analysis through to adoption.

MORE INFORMATION
 

Credibility and case studies

We know that after capability, credibility is usually the most important thing people look for when engaging a company for products or services. Our customers, both household names and niche companies, have a great deal to say about working us.

Read what our customers have to say about working with us.

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global-enterprise-flexible-150x150FLEXIBLE GLOBAL ENTERPRISE ITSM
autonomy-effeiciency-150x150GREATER AUTONOMY
& EFFECIENCY

 

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Customer focus

CHC Helicopters is a global aviation services company with operations spanning North America, South America, Europe, Africa, and Australia. With approximately 2,800 staff and a 24/7 operational model, CHC supports critical services including offshore oil and gas transport, search and rescue, and aeronautical training.

 

This case study explores how CHC, with BDQ’s help, transitioned from a 15+ year ServiceNow instance to HaloITSM's all-inclusive licensing model - an estimated saving of approximately 70% on their annual licensing costs.

 

“Even when requirements changed mid-stream, BDQ adapted quickly... BDQ took the time to verify with each team that the build was correct. That level of detail and customer care was really impressive.
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What's new at BDQ...

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[VIDEO] We discuss how we approach Cloud Migrations, and how we get it done.
watch video

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[FAQ] Have a question about ITSM? Chances are, the answer is here!
get answers

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[VIDEO] We talk about the bespoke tools we've created to help with migrations.
Watch video

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[FAQ] want more info on Atlassian cloud migrations? click through and read on!
Get answers
 

Project Delivery

Principles

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Start at the end

We start with your desired outcome, and use our experience, great products and agile principles to turn it into reality. 

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A picture paints a thousand words

We prefer prototypes over documentation, and work transparently with our customers, using the best collaborative tools. 

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Let us do the heavy lifting

We have deep expertise in Atlassian products and other technologies, and provide managed projects, consultancy, training and support. 

Process - We AIM to please

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BDQ's Accelerated Implementation Methodology (AIM) is an Agile, transparent method of delivering changes for clients. We Discover what's needed, jointly Plan how the project is to be delivered and then Execute the plan, iterating through prototypes until the solution is finalised. Deployment includes training and implementation. We then we look to Enhance the solution, to ensure you are getting the most from your investment.

MORE DETAILS

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Crown Commercial Service Supplier

We are a UK partner for Atlassian and Sonatype with certified staff, and we can supply software and services to the UK public sector via G-Cloud 13. We have large public sector customers and can supply with standard VAT invoicing on NET30 terms, in GBP or USD as required.

Our G-Cloud lots can be found at the following links:

BDQ | G-CLOUD 13 SERVICES

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Atlassian Platinum Solution Partner

We are proud to say that we have now achieved Atlassian Platinum Solution Partner status, through our efforts in training, certifying and retaining great people, and delivering high quality outcomes to loyal customers.

If you are using or thinking of using any of the fantastic range of Atlassian products and would like information on how we can help you, please get in touch.

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Before the engagement with BDQ we had a problem. Now we no longer have that problem. It is better for us to focus our efforts on revenue generating work and growing the business rather than becoming expert Jira and Confluence administrators. We can rely on BDQ to be the Atlassian experts for us.

Graham Booth | CEO & Co-founder

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READ CASE STUDY →

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Solutions

We specialize in automation, collaboration and work management, including cloud migrations, ITSM, test management and more.

FIND OUT MORE →
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Products

We are value added resellers for a number of SaaS products, including some apps and add-ons of our own. All with optional ongoing support.

FIND OUT MORE →
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Training

Whether you would like onsite or online, half-day or full, we provide high quality technology training to customers in the UK, EU and US.

FIND OUT MORE →

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“It was no great pain to switch over. We have a very happy and really good relationship with BDQ – we see this as a partnership stretching into the future”.

Mark Harmon | Head of IT - Service Delivery

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READ CASE STUDY →

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Like what you've read so far?

Get in touch, let's talk about what you need.

 

Get in touch