Training

Course

Summary

Objectives

Format

Audience

Advanced Roadmaps for Jira

Learn how to use Advanced Roadmaps for Jira to create Plans that can encompass multiple projects and teams.

Working in a sandbox environment, attendees will learn how plans can be created, modified and reviewed before saving their changes back to Jira, plan with inter-project dependencies and cross-project Releases, and within the capacities of multiple teams, as well as to how monitor progress against the plan, over time.

3 hours
Onsite/online

Novice, or new Advanced Roadmaps for Jira users

Project or programme managers with Jira Software experience.

Advanced Roadmaps for Jira Workshop

Learn how to use Advanced Roadmaps for Jira to create Plans that can encompass multiple projects and teams.

Working in a sandbox copy of their own environment, attendees will learn how plans can be created, modified and reviewed before saving their changes back to Jira, plan with inter-project dependencies and cross-project Releases, and within the capacities of multiple teams, as well as to how monitor progress against the plan, over time.

5 hours
[3 hours training + 2 hour workshop]
Onsite/online

Novice, or new Advanced Roadmaps for Jira users

Project or programme managers with Jira Software experience.

Jira Essentials

Learn how Jira is organised and gain hands-on experience working with the Jira application.

Ensure that attendees understand how to use the core Jira features required on a day to day basis.

3.5 hours
Onsite/online

Introductory

Jira Administration
[Part 1]

Get hands-on experience performing the administration tasks that are common to Jira Work Management, Jira Software and Jira Service Management.

Discover the most important tasks required to set up a new Jira instance. Learn best practices and apply them from the beginning.

8 hours
Onsite/online

Introductory to Intermediate

You should have basic experience with Jira - a knowledge of projects, issue types and workflows.

Jira Administration [Part 2]

This follows on from Part 1. We cover more complex schemes and advanced workflow configuration, plus board and sprint permissions.

Understand how to extract business requirements and then implement them in Jira. Establish best admin practices.

8 hours
Onsite/online

Introductory to Intermediate

You should have taken Jira Essentials and Jira Administration Part 1.

Getting Jira Service Management up and running

Get a service desk up and running using Jira Service Management. Learn the most crucial configuration tasks for setting up your service desk.

Learn how to configure a service desk project, including request types, queues, SLAs, automation rules and more.

7 hours
Onsite/online

Introductory to Intermediate

Anyone responsible for setting up a Jira Service Management project.

Getting Started with Jira Software for Agile projects

Learn the basics of using Jira Software to manage Agile projects. Tasks for the product owner, the scrum master, and the development team are covered.

Understand how the Scrum process is implemented in Jira Software. Get hands-on with board configuration, backlog grooming, sprint planning, story estimation and more.

3.5 hours
Onsite/online

Introductory

You should have a basic knowledge of Jira. Anyone involved in the Agile process using Jira will benefit from this course.

Getting More from Jira Software for Agile projects.

Experience the more advanced features of Jira Software to maximise support for the Agile development process.

Roles within an Agile team will gain a deeper understanding of Jira Software. Backlog organisation, time estimation and logging, scrum vs kanban, advanced board configuration and reporting are covered.

7 hours
Onsite/online

Intermediate

You should understand the basics of Agile and Jira Software. Project manager, owner, scrum masters, and dev team members will all benefit.

Confluence Essentials

Learn how to collaborate and create content with Confluence, and how to expose live information from Jira.

After attending, attendees will be able to create, format, and organise pages, manage permissions and revisions, use macros, tables and more.

7.5 hours
Onsite/online

Introductory

All Confluence users.

Confluence Administration

Learn the best practices for setting up, structuring and managing a Confluence instance.

After attending, attendees will be able to manage content and permissions, including structuring information so that it is easy to find and use.

7.5 hours
Onsite/online

Introductory

You should have basic knowledge of using Confluence. Anyone who needs to manage Confluence will benefit.

Planning with Portfolio for Jira

Learn how to manage multiple projects and teams. Build a roadmap, plan and respond to change.

After attending, attendees will be able to use Jira Portfolio in conjunction with Jira Software, and improve forecasting, capacity planning and reporting.

7.5 hours
Onsite/online

Introductory to Intermediate

You should understand Jira Software and Agile processes. Anyone needing to manage Jira Software or Agile projects will benefit from this course.

Zephyr for Jira Training: The Basics

Learn best practices for test software with Zephyr for Jira.

After attending, attendees will be able to create, manage and organise test cases, and report on test cycles.

3.5 hours
Onsite/online

Introductory

This course is designed for new Zephyr for Jira users or test managers.

Zephyr for Jira Training and Test Management Workshop

Learn best practices for test software with Zephyr for Jira, plus a workshop on implementation.

(Due to the workshop element, onsite delivery is preferable.)

After attending, attendees will be able create, manage and organise test cases, and report on test cycles, and understand how current test processes may need adjusting.

7 hours
Onsite/online

Introductory to Intermediate

This course is designed for new Zephyr for Jira users or test managers.

Zephyr for Jira Test Automation Workshop

Attendees will be equipped with the knowledge on how to integrate Zephyr for Jira into their chosen test automation framework - manual and automated tests.

(Due to the workshop element, onsite delivery is preferable.)

After attending this course, attendees will be be able to integrate Zephyr for Jira into their chosen test automation framework, so that both manual and automated test results can be seen together. We show the CI/CD plugins in action, along with the APIs.

3.5 hours
Onsite/online

This course is designed for Zephyr for Jira testers and managers who want to learn more about how to integrate Zephyr for Jira with their test automation frameworks.