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Digital Adoption Services
Implementing new software can give you the edge over your competition, but only if your teams are consistently using it in the right way.
The 3 C's of Digital Adoption
Are you sure that your new digital solution is being used correctly, completely and consistently? I'm sure that either during or after completing the implementation process, your teams received some form of training in the use of the unfamiliar software. But even the best training doesn't necessarily equal adoption.
True adoption leads to a change in behavior, improved efficiency, a reduction in errors, a reduction or even elimination of wasted manual effort and improved motivation. Training increases skill levels in a specific context and is part of the adoption process, but it is only part of the process.
Adoption means internalising or institutionalising user's processes into your business processes. Meaning that every single user is using the product/software in the same way, to the same end. Once you have true adoption, you will notice a dramatic improvement in the effectiveness of the work users perform. It will also help to eliminate the time and effort that is wasted in mundane, manual activities which added no value, either personally or across your organisation.
To get our assistance making sure that you are getting the most out of your new software/products, get in touch.
Correct
Complete
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Consistent
Customised for your needs
Our Adoption Service is tailored to your instance, product stack and individual team/company requirements. Make sure you get the best help available. Whether you need large scale webinars, customised in-person training, drop-in sessions, or a combination, we can deliver.
Training that is relevant
Our Training options are created around topics and products, and can be done in person or remotely. Again - we focus on the outcomes that you want.
For example - training in Jira Software is more than just knowing how to create an issue or see a report. It is knowing how to use the product as part of an Agile team to deliver an outcome.
We can customise and create training material for your company - for instance, if you have widely used workflows or project templates, and wish people to work in a consistent fashion, tailored training can cover both the tool, and the way that you want it used in your culture.
Drop-in Sessions
Even with the best training, when it comes to starting to use the tools on a daily basis in your job, questions can remain.
As part of our Adoption Services, Drop In Sessions with our Certified Technical Experts can assist you with issues, enhancements, ad-hoc training or advice as you use your software to do your job.
Build better team cohesion and performance
Adoption involves everyone. Every user should use the tools you've purchased in the same way, to the same standard, in order to get the maximum ROI.
When a product has been fully adopted, your team will be able to collaborate effectively and work at their best.
- All our staff are Atlassian Certified experts
- We complete any Security Questionnaires required
- We can supply software and services to the UK public sector via G-Cloud
- We are IR35 friendly
- We offer NET30 invoicing in GBP or USD
Plus we have certified expert technicians in a wide range of software products and services, such as:
Like what you've read so far?
Get in touch, let's talk about what you need.
