ITSM Service Desk Implementations

Get away from email hell, and move to an ITSM service desk, with streamlined ticket management, reports, approvals, SLAs, integrated knowledge base and a self service portal. JIRA Service Desk also has deep integration with JIRA Software, enabling effortless collaboration between your development and support teams.

Jira Service Desk is a great solution for providing managed digital services to your internal and external customers. See our blog post on GDPR for just one example of how it can be used.

BDQ’s experienced staff have implemented Jira Service Desk installations at companies of all sizes. This experience means that you can procure, implement and adopt Jira Service Desk and get the maximum benefit with the minimum disruption.

If you need integrations, automation or want a powerful feature like asset management, we can advise on plug-ins or customise as necessary.

To get information on an ITSM Service Desk implementation package, access high quality ad hoc consultancy or training, or if you wish to expand your existing team with specialist staff – please get in contact.