Announcing Real Signature: The Ultimate In-Person Signing Solution for Jira

We are thrilled to introduce Real Signature, BDQ's newest app for Jira Service Management. Designed with Field Service Management in mind, Real Signature is perfect for when you need a customer signature attached to a Jira task, and is available in the Atlassian Marketplace now!

What is Field Service Management?

Field Service Management (FSM) is the process of coordinating field operations through a mobile workforce. At its core, FSM involves dispatching workers or contractors to a location to perform tasks such as installations, repairs, or maintenance. Effective FSM integrates various functions, including scheduling, dispatching, and tracking work orders, inventory management, and vehicle tracking. The goal is to enhance efficiency, improve customer satisfaction, and optimize the use of resources. Technologies like mobile applications and real-time data sharing are critical in modern FSM systems, enabling seamless communication and coordination.

How does Real Signature help Field Service operatives?

Real Signature revolutionizes how you handle in-person signatures by allowing users to attach actual signatures to Jira / Jira Service Management issues with just a click and a scribble. Whether using a cursor, stylus, or finger, you can seamlessly add signatures on desktop, tablet, or mobile devices.

Key Features of Real Signature:

• Efficient In-Person Signing: Easily collect authentic signatures with no need for a Jira account.
• No Account Required: The signee does not need to be logged in to sign.
• Cross-Device Compatibility: Works flawlessly on desktops, tablets, and mobile devices.
• Detailed Signature History: Track the date and name of each signature.
• Export and Send: Export signed documents to PDFs for sending via email.

Summary

Real Signature is designed specifically for field service management and service desks, ensuring a smooth, verifiable signing process every time. Easy to use on any device and with a cursor, stylus or finger, the app allows users to attach customers actual signature to Jira tasks. 

Available now on the Atlassian Marketplace, Real Signature by BDQ enhances your Jira and/or Jira Service Management operations.

For more information about Real Signature or to ask a question about the app, please visit our Real Signature Product page. Or to get the app, please check out our Atlassian Marketplace page. BDQ are Atlassian Solution Partners and specialise in implementing, migrating, integrating and training for Atlassian products. If you think that our services can be of assistance to you, please get in touch. Let’s talk about what you need.