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BDQ Blog

BDQ Blog - Get the latest details from our expert consultants on Partner products and services, ITSM, Cloud migrations and more - HaloITSM, GLPI, Atlassian, Asana, Atomicworks, monday.com

Protecting Jira Workflows & Dashboards with HYCU

For most organisations, Jira has grown into far more than a project management tool.

It's where teams manage work, track priorities, monitor performance, and run business-critical processes every day. Over time, organisations invest significant effort into tailoring Jira to fit the way they work - building custom workflows, creating dashboards, and refining reporting to give teams the visibility they need.

Green IT Starts Earlier Than You Think

Many organisations are investing heavily in sustainability initiatives, carbon reporting, and CSR...

BDQ & Help Desk Migration Partnership Announced

We’re excited to announce a new partnership between BDQ and Help Desk Migration, designed to help...

HaloITSM MCP: AI Automation for the Modern Service Desk

Artificial intelligence is quickly becoming a key capability in modern IT Service Management (ITSM)...

HelpGhost + Halo: Unlock Knowledge Inside Your ITSM

In modern service management environments, speed and accuracy are everything. Yet many IT teams are...

Why Developer Experience Matters Beyond Developers

Developer experience (DevEx) has traditionally been framed as a concern for engineering leaders:...

Building an AI ROI Roadmap for Service Teams

AI is transforming service management, but many organisations struggle to turn experimentation into...

Automate Recurring Workflows in Asana with Scheduled Triggers

Many teams start their week the same way: recreating tasks, preparing meeting agendas, writing...

From ITSM to ESM with HaloITSM: Scaling Service Management

Many organisations begin their service management journey with IT Service Management (ITSM) -...

Asana’s AI Growth: What It Means for Modern Work Management

The way organisations manage work is evolving rapidly. As distributed teams, increasing workloads,...