Case Studies

How Clarks are improving Demand Management within Global IT

“BDQ walked us through the capabilities of Jira and the potential value of the Atlassian suite. They talked us through how projects could work with Atlassian and how filters can be applied to the boards. But I think it was their willingness to demonstrate their expertise with the Atlassian toolset, and to work with us to find the right solution that gave us the confidence that what we were trying to do was achievable.”

Jim Killmister
Head of IT Planning, Clarks

 

BDQ helps Betway increase helpdesk efficiency and provide seamless service for users

“A huge improvement. Like chalk and cheese compared to before. It makes management so much easier.”

Mark Harmon
Head of IT - Service Delivery, Betway

Enabling controlled and secure information sharing with business partners using Confluence

The new instances set up and configured by BDQ have delivered exactly what I wanted. We have confidence in how the permissions scheme has been configured in Confluence and the Jira workflow will support our development efforts going forward”.

Graham Booth
Chief Executive Officer and Co-founder, 2iC

Improving collaboration with offshore partners using Zephyr and Jira

“Working with BDQ was pleasurable and effortless. They did a really great job of demystifying areas of the products. We would still be scratching our heads and going down rabbit holes. We were very impressed and
would certainly work with BDQ again.”

Patrik McCormack
Senior Project Manager, Evolve