Lightning Implementations

Simple. Fast. Effective.

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Fast

Implementation

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Best Practice

Configuration

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Training &

Support

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If you know what you need, and you want fast results, choose a BDQ Lightning Implementation.

 

 

Exactly what is entailed in a BDQ Lightning Implementation depends on the software required. Below, we go into more details for some of the different software options we offer.

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Asana is a flexible, user-friendly way to manage work for business. BDQ’s Asana Lightning Implementation gets your team collaborating and managing work, quickly and effectively.

 

This is for customers who...

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Work in SMEs, or teams within
larger organisations

Have known
business processes

Have a defined budget

Want a fast, turnkey implementation with minimal customisation

 

Team-based collaboration solutions need successful adoption in order to maximise their benefits. Our experience is that initial configuration and training is best done by experienced staff so that you set off on the right foot.

We also find that staff in most companies are busy doing their regular “day jobs”. There is not the time or capacity to learn a new product, review what is currently in place, and identify how to configure, QA, roll out train, and adopt.

The other problem is that a product may have been brought in by a small number of people, who then simply don’t have the bandwidth to roll out what would be a great solution for their company.

We can help with this. Our Asana Lightning Implementation is a fast, effective implementation where we demonstrate and configure the software to your needs, and train your staff in it, so that you get a project management solution that people actually use.

 

Key Benefits

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Fast, effective
implementation

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Controlled
budget

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Improved
collaboration

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Best practice from
certified professionals

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Staff training
and adoption

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Effective project
management

 

To read more about the outcomes/deliverables of an Asana Lightning Implementation, please download our Lightning Implementation PDF.

DOWNLOAD

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Jira Service Management (JSM) is great for companies that wish to move into a scalable system from just using E-Mail or Database to deliver and track their day-to-day ITSM Work. This offering will provide you with a scalable ITSM Solution out of the box.

This is for customers who...

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Want to use ITSM practices:
Incidents, Service Requests,
Changes & Problems

Want to improve management
reporting with meaningful
standard KPIs & SLAs

Want to improve change
management & approvals

Are currently using e-mail/in-house solutions to service end users & customers

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Work for SME's or teams within larger organisation

Have a defined budget

Want a fast turnkey implementation with minimal customisation

Want service management for all departments, not just IT teams


Atlassian JSM, when implemented out of the box, receives the four main ITSM Processes: Incident, Service Request, Problem, and Change and out-of-box Reporting. You will get a branded self-service portal, email intake, and an integrated knowledge base for documents you want to serve to customers. This offering will allow a company to move from an ad-hoc solution into a turn-key service desk that will grow with you as you mature as an organization.

Key Benefits

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Fast, effective
implementation

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Controlled
budget

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Staff training
and adoption

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Management
reporting

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Effective service
management

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Modern ITSM
service desk

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Knowledge
base

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Service management for non-IT teams e.g. HR, Legal, Facilities

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Self Service portal
and email 

 

To read more about the outcomes/deliverables of a Jira Service Management Lightning Implementation, please download our Lightning Implementation PDF.

DOWNLOAD

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Jira Work Management makes it easy for business teams to plan, collaborate, deliver, and report on work – all in one place. If you are already using Jira Software for technical teams, and want to have all your teams using the same work management tooling and reporting, Jira Work Management is a great choice for your business.

 

This is for teams who...

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Work for SMEs, or teams within larger organisations

Have a defined budget

Want a fast turnkey implementation with minimal customisation

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Work in non-technical teams and want better project management

Already use Jira for Dev teams & want your non-tech teams to use modern work management tools


The needs of business users are not necessarily the same as development staff. Our experience is that it is best to have these needs at the forefront when performing the initial configuration and training of Jira. It is not necessarily a good idea to try and make business users adopt a configuration that is set up for software project management.

We also find that staff in most companies are busy doing their regular “day jobs”. There is not the time or capacity to identify the needs of a new set of users, configure a product accordingly, and then roll out, train, and adopt.

We can help with this. Our Jira Work Management Lightning Implementation is a fast, effective implementation where we demonstrate and configure the software to your needs so that business users successfully adopt it.

Key Benefits

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Fast, effective
implementation

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Controlled
budget

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Staff training
and adoption

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Meaningful
reporting

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Tailored for
business users

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Effective project
management

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Improved
collaboration

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Best practice from
certified professionals

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Controlled
permissions

 

To read more about the outcomes/deliverables of a Jira Work Management Lightning Implementation, please download our Lightning Implementation PDF.

DOWNLOAD

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BDQ's Jira Software Lightning Implementation gets your teams onboarded with Jira Software, collaborating and delivering software, fast and effectively.

 

This is for customers who...

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Work for SMEs, or teams within larger organisations

Have a defined budget

Want a fast turnkey implementation with minimal customisation

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Want to manage projects using modern, collaborative tools

Want tools that will support them working in an Agile way

Want tools that can be integrated with build process and source control

 

Jira Software is optimised for all teams, especially those delivering software. It supports both Agile Scrum and traditional project delivery methods and it links with repositories, build tools, Jira Service Management, and Confluence for a full lifecycle solution.

Software development collaboration solutions need both tool and process adoption in order to maximise benefits. If you are adopting an Agile development solution, your team should also adopt Agile processes and roles to get the best out of it.

Our experience is that helping a team with process, roles, and tool configuration is best done by people with prior experience.

It is often the case that adopting Jira Software “as is”, and making sure that everybody uses it effectively, gets more benefits than lots of customisation, which can be done later if needed.

We can help with this. Our Jira Software Lightning Implementation is a fast, effective implementation where we demonstrate and configure the software to your needs, and train your staff in how it works, along with guidance on the Agile Scrum methodology, so that you get a project management solution that people actually use. We also help you link it to your repositories and help with best practice in terms of version control and release management.

If your team requires an Agile Transformation, to help them move to Agile processes, we can assist with this. We can also help with portfolio management, time tracking, QA, and test management processes, both manual and automated.

Key Benefits

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Fast, effective
implementation

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Controlled
budget

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Training in how Agile processes and
Roles map onto product features

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Visualisation of backlogs
& work in progress

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Documentation
management

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Best practice use
of Jira

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Agile or Waterfall
support

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Integration with
Source Repositories

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Integration with
build tools

 

To read more about the outcomes/deliverables of a Jira Software Lightning Implementation, please download our Lightning Implementation PDF.

DOWNLOAD

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Lightning Implementation is only one of the packages we offer. We have options that cater to businesses of all types, sizes, uses and budgets.
If you're unsure which option which is best for you, please get in touch. Let's talk about what you need.

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Get in touch, let's talk about what you need.

 

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